Binance Faces Cloud Service Disruption Today (15th)
Binance encountered a cloud service failure today, resulting in partial service outages and delays.
(Background: A recap of the plunge of Binance ACT and other altcoins: Who is manipulating the market?)
(Supplementary Background: Binance reveals investment insights in its public “Meme Coin Learning Notes”: Meme attention becomes belief, and products could be the next DOGE)
Due to a temporary network interruption at AWS (Amazon Web Services) data centers, the leading global cryptocurrency exchange Binance experienced some service anomalies earlier today, affecting trading and withdrawal functions. Services are now gradually returning to normal.
According to the latest announcement from Binance on social media, the platform relies on Amazon Web Services (AWS) data centers and was impacted by the temporary network outage at AWS, resulting in issues with some trading services. This incident caused some user-submitted orders to fail to complete successfully. Although not all orders were affected, the success rate significantly decreased, and some orders even completely failed. The official recommendation for users encountering failure is to attempt to reorder for a chance at a successful transaction.
All services are starting to recover and resume. Withdrawals have also reopened. Please note that some services might experience delays while the system fully recovers. We will continue to monitor to ensure that all operations run smoothly. Thank you for your patience and…
— Binance (@binance) April 15, 2025
Binance: Gradual Restoration to Normalcy
After the incident, the Binance team quickly collaborated with AWS to actively seek solutions. Following a brief emergency repair and adjustments, Binance officially announced that most services have gradually returned to normal operation, and the withdrawal function has also been reopened. However, the official also reminded users that since the system is still in a full recovery process, some services may still experience delays, advising users to remain patient and continue to pay attention to official announcements.
Binance stated that it will continue to monitor the operational status of the platform to ensure smooth service and thanked users for their patience and understanding. The official will also continue to update on the progress of the incident to provide more transparent communication and information.
Follow-up
As of now, this incident has not resulted in significant security breaches or asset losses. The Binance team has also stated that it will continue to closely monitor system operations to ensure that all trading services operate stably and has committed to enhancing the platform’s fault tolerance and emergency response capabilities in the future to reduce the likelihood of similar incidents occurring again.
